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All products are rigorously checked before shipment. If you receive a damaged item, contact customer care within 24 hours of delivery for return instructions. Return acceptance is at The Thanvi Boutique's discretion.

• Products cannot be exchanged or canceled if you change your mind or dislike them after ordering.
• Returns or exchanges based on color discrepancies are not accepted.
• Sarees must be returned in their original condition and packaging for full credit. This policy is non-negotiable.
• Approved requests will be processed within one week. Only one exchange is allowed; further requests will not be entertained.
•  Handloom sarees may have natural variations like small knots, thread gaps, and color nuances, which are not considered defects.
• Defects include tears, incorrect length, or missing blouse pieces (if stated).
• For inquiries, email us at thanviboutiqueonlinestore@gmail.com